Customer says via eBay message, on 1-7-2018 'not received'. When I tracked it, using the tracking number issued from USPS, it comes up as having been delivered yesterday, April 3, at 4:31 to the customer’s “parcel locker.” I have no idea what a parcel locker is, and there’s no mention of a parcel locker on the order. I'm very concerned. Is anyone else experiencing this issue? It's a customer's package. Let’s start by saying that your seemingly missing package may not have been stolen or improperly scanned by the USPS. I have actually filed two claims with the USPS when packages were verfified delivered but the customer says it was not. It was a … In my neighborhood, we got mailmen that are very lazy and will not look at the apartment number or the street number and my package (texted to me that it's delivered) and I may get it because it was sent to the rental office by the neighbor. Tracking data says the package was delivered on 1-6-2018. The GEC dealer I ordered it from did not insure so the package only has the $50 default insurance. However, I checked all around my front porch, my mailbox and in the bushes and there was no package. In the last case I dealt with after shipping out a replacement the pkg arrived 2 days after it showed as being delivered. Also the post office uses GPS when they deliver so you can also call their post office and see where it is. Most vendors, I have found will replace the item I don't know what's going on, and i can't request a claim because UPS says it has to be 24+. I checked my doorstep and mailbox but no package? b/c the package says delivered I have nothing other than my word that the package is missing and I'm not sure if I can even get a Even when it was suspected that porch pirates stole the package, I filed a claim and both times USPS paid When I put in the tracking number on the Post Office's website, it says it was delivered on 12/24. For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was What I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. No package at front door either. USPS says delivered, I phone my guy and he hasn’t received it. If the package was lightweight look around the yard since a … I ordered off eBay; nothing expensive. My They said they delivered it 30 mins ago but, I never heard a knock or anything, and they didn't leave it at the front office. If it were a UPS or FedEx package, it would seem fine, but considering the mail has been delivered, and the tracking information says it's out for delivery. Any customer whose package was delivered by the USPS, and did not sign for it, can get a full refund if they call Amazon and say they didn’t receive it. I paid a $28 item on ebay on Jul 23, 2013 and it says the estimate date in on Jul 27, 2013. …A package was delivered 2 days ago but today I get a “Where’s my stuff” message from the customer saying that USPS tracking says delivered but they never got it… (At the risk of repeating myself…) I will never understand. So i waited until Monday since Sunday is a day off, but still no package! I DID receive two other items on the same day, that I bought from other ebay sellers. I recently bought a bicycle part (not expensive, worth around $10). About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). First thing to do is to look around, the options for delivery locations are limited so check all the doors, carport/garage, ect. First be sure it hasn’t actually been delivered to your home, check around all the entrances, sometimes postal carriers try to protect your package by putting it someplace where it … WTF?! I shipped a package to a customer on 12/21. Has this happened to anyone? Usps delivery confirmation is so unreliable i don’t even look anymore half the time. “Yes, my information shows, via the tracking number, that it was delivered to the address given. July 27, 2013 SEATTLE, WA Delivered July 27, 2013 SEATTLE, WA OUT FOR DELIVERY July 27, 2013 SEATTLE, WA SORTING/PROCESS … A package showing as “delivered We’re new to amazon selling. UPS says package delivered but it's not here My last Sephora order should've been delivered today and according to my tracking it was delivered this morning at 11am. I have a package that has been in transit since 9am 2/8/2016 that's after they "mistakenly" sent it to the wrong city. This is my standard reply. There are many things you can do to help customers. A customer just sent me a message through amazon that they haven’t received their package. Now it says it is still in the usps facility with the same scan. This is what I send them? USPS online says the package was delivered when it actually never was! Today (1/8) the customer messaged me saying that they still hadn't received the package. Ironically, when I got that package, the original package was delivered at the same time. So i filed a case on the seller on Jul 29, 2013. Ontrac says delivered but no package reddit Since it's a tracked package you can get the certificate of delivery right from the tracking page, name of receiver and signature. Package had tracking. It literally means that USPS has handed your package to another agent (who is not part of USPS) to perform the final delivery to your destination location. The USPS tracking info says it was delivered, but I never got it. The USPS is in a state of pandemonium right now. What do you do when USPS shows package delivered and buyer says it was not. Something doesn't seem right. Widespread shipping delays mean millions of packages won’t arrive in time for Christmas.Reporting in the Philadelphia Inquirer found facilities so full it’s difficult to walk, packages sitting in trailers because there’s no room to unload them, and pre-Thanksgiving postmarks remaining undelivered. Hi there - this is the second complaint I’ve received in a week where a customer has not yet received the order despite USPS tracking indicating that it has been delivered. By the time he returned at 7:40 that night, still no package, and no notice left on the door… but the online tracking information said USPS had attempted delivery at 6:59 p.m. I called the main company number, my post office 17TRACK is the most powerful and inclusive package tracking platform. Sometimes tracking says "delivered" but the Etsy package was not delivered. Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. Many apartment complexes use cluster mailboxes (as do developed areas of similarly styled homes) that are made up of many regular mail receptacles. Any Suggestions and modifications are appreciated. Is there a reason why this happens? I’ve been over and over this with Amazon. Here are several tips. Learn where to find your parcel number and track your package throughout its journey. He did tell me usually packages show up in the evening so that helped a little but still. If you are waiting for a package from the USPS, there is probably some excitement in anticipating the arrival of your package. Your package is most likely in a Parcel Locker box in a cluster mailbox. For example, this could happen if I had this happened to my package once. They lost my $1600 PC!!! 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