In plain English this means “This order hasn’t been shipped to the customer yet”. Usps tracking is unreliable.USPS does not scan all packages upon acceptance and even when they do, tracking doesn’t always appear. That's brilliant! I have done all of the above and still 4 missing priority packages. What should I do? Registered Buyer ‎04-25-2019 10:34 PM. Further, the tracking was showing 'out for delivery' until ~3pm local. At my wits end. I have personally dropped packages off on Friday evenings and there has been NO acceptance scan period and NO scans showing on the tracking history until the package reached the buyers city. The tracking service will show the updated status of your mail. document.write ("'><\/scr"+"ipt>"); //]]>-->. This time, I'm on the customer end of things. if (document.context) document.write ("&context=" + escape(document.context)); Setting Up eBay international standard delivery for your listing. The messaging comes after the seller has made a sale when the shipping cost is already locked in. Just click on the particular order that’s missing then click on Select an Issue > Where’s My Stuff > Select Issue Details > Tracking shows delivered but item not received. document.write ("&loc=" + escape(window.location)); If the item is worth $750 or more, it should also show the signature confirmation of the recipient. Had there not been an update, they would not of been able to tell you anything. '&charset='+document.charset : (document.characterSet ? var m3_u = (location.protocol=='https:'? For international shipments, if tracking on the item shows movement within the past 10 calendar days and the parcel is in the destination country, eBay will keep the request open for 10 more days from the time the buyer asked eBay to step in to allow additional time for the item to be delivered. Then, if your tracking shows your item as “delivered”, but you haven’t received it, you’re going to be frustrated. The old form to report undelivered mail to USPS doesn't work but there's one in the Email section of FAQ that I used this week. The only thing that happens when you call these places is they run the same tracking number that you did. '':'/new_ad_server/www/delivery/ajs.php'); Filling out a lost/stolen package claim also works like magic. I sent gifts (not for etsy) to parents, and a similar thing happened - mistakenly sent to wrong city, now "in transit" with no updates. You can take the package to any USPS drop off location, or arrange a regular USPS package pickup. Anyway, there is no key in my mailbox to open the parcel locker. They say the carrier may have scanned a pick up confirmation bar code but not the package bar code. Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. A package from China was shown delivered, but no package… I live in an apt. The USPS also warned customers of a busier season, with the peak week being Dec. 16 to 21, and urged people to send gifts early. My post office can't open an inquiry until 30 days has past. Shows item was out for delivery but then later that day marked now as “awaiting delivery scan”. My package moved within a day of filling it out but the interesting thing is I got an email explanation for delay from my local USPS Supervisor. I don’t live in a building with a front desk or mail room and no package was left. var m3_r = Math.floor(Math.random()*99999999999); Had there not been an update, they would not of been able to tell you anything. ". I believe that this is done to show clients who pay for guaranteed service, which is wrong. He opened a case with eBay. They've already done everything they could to insure delivery. Yup! When the Help Page says “problems with delivery”, it is referring to things like the tracking shows it never arrived, package … And then you will have to transfer the tracking info back to eBay. ,