I ordered and Apple watch on sale and it was sent by Fedex. Was your package stolen? Track Your Package. When I track it, it says it was delivered; however at an address in a different town. All customers get FREE Shipping on orders over $25 shipped by Amazon. Options. We have a foyer area inside the house that they always put the package in. In the vast majority of cases, the missing shipment situation will ultimately get resolved and your package will be delivered. Tip: Contact the carrier. You can email, call or leave a voice message. What do you do when USPS shows package delivered and buyer says it was not. Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. Mail item has not arrived by the expected date. UPS says package delivered but it's not here My last Sephora order should've been delivered today and according to my tracking it was delivered this morning at 11am. I bought a Sandisk Ssd 1024gb with a free Saturday Delivery shipping method on Friday May 3rd. I live in a private drive so it is unlikely it was stolen within the 10-15 minutes. What usually happens is that a package got delivered outside office hours or when you weren’t home. If your tracking details show the package was delivered and you cannot locate it, we recommend waiting 24 hours following delivery confirmation as some tracking displays a delivered status prior to their arrival at the destination. We’re new to amazon selling. This is my standard reply. It is also possible that your package or mail will not be recovered because it was not safe to forward. The UPS site says to go thru the seller because they have more info available. Any Suggestions and modifications are appreciated. Tracking says DELIVERED and everybody (Ebay) ASSUMES to your mailbox. I ordered 2 items / shoes worth $160- $170 each . Department. Not all addresses get deliveries directly to their doors. I checked online and it was marked as delivered, so I went down to get it and there was no package. Verify on the miswritten in sequence on the shipping label. Canada Post tracking says I have 2 separate packages that were delivered to my mailbox today, but I just checked and there is nothing in my mailbox. What happens when nobody’s home. I have actually filed two claims with the USPS when packages were verfified delivered but the customer says it was not. Wondering what my options are- I am genuinely at a loss for what to do. No key to open the bigger package box, either. When I tracked it, using the tracking number issued from USPS, it comes up as having been delivered … Any help to locate where it was delivered to? Then on the 18th, the tracking shows the parcel was out for delivery at about 8am. But I've been home, nobody has been here, and it was never delivered. Occasionally though, the tracking may show as "delivered" when you don't have your parcel. Here in the good ol’ USA, Amazon allows its packages to be delivered to our unsecure front porches. Missing Amazon Package. First, when a package is delivered to your door without a signature (as not required by the shipper), it is called a "DR" (a "dee-arr"), or "Driver Release". I have photos of 2 packages where I had to go to a lot of trouble to get from the post master of the packages on the line showing my USPS tracking # with a different address in my zip code. This means the driver can scan the package and leave it at your location if there is a suitable secure/safe location to do so. Track status shows as Delivered. Tracking! General Selling Questions . When USPS says delivered, but customer says didn't receive. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. Find a Missing Package That Shows As Delivered. This is what I send them? 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