The customers service teams are currently processing refunds within 30 days from the date of an online request. Just read on another forum that somebody had exactly the same problem - code invalid for rebooking, but was accepted on the refund form. 13 year-old girl dies suddenly after developing breathing problems, Emily Maitlis’ Dominic Cummings monologue row being assessed by Ofcom, Man arrested after three injured in Hackney ‘drive-by’ shooting, Decision on Christmas rules due tomorrow as London prepares for Tier 3, You may not agree with our views, or other users’, but please respond to them respectfully, Swearing, personal abuse, racism, sexism, homophobia and other discriminatory or inciteful language is not acceptable, Do not impersonate other users or reveal private information about third parties, We reserve the right to delete inappropriate posts and ban offending users without notification. If you no longer wish to have a refund credit note, you booked online or over the phone, and you have already received your refund credit code, please email us at TUIIrelandInfo@tui.co.uk to apply for a cash refund. Are you sure you want to mark this comment as inappropriate? If you do not want to accept a refund credit for your cancelled holiday, you can apply for a cash refund via TUI’s online request form. Source: Read Full Article. A Tui spokesperson replies: Our contact centre is exceptionally busy at this time. 'Please use our refund request form to apply for a cash refund.' Latest TUI holiday refund rules for Christmas 2020 and 2021 winter season. Web customers will receive their refund back on their original payment method, while retail customers will be contacted to process the refund… We have holidays on sale up until 31 October 2022. ... See Travel Aware page - for travel advice from TUI. Phoned by Tui again 25/3 and refund requested again and cancellation email then received stating refund due in 30 days ... nothing heard till 5/5 when received credit refund email. This can be done up to 12 months after your original departure date. Phone lines are open Monday to Friday from 9am to 7pm, and refund codes must be provided by the customer. You cannot apply for a cash refund without a refund credit code. Callers can expect to be on hold for several hours before getting through, as is true for most travel firms at the moment. If you do not want to book another holiday with us, we can refund you the value of your refund credit back to your original payment method. Today, on ITV'S The Martin Lewis Money Show, the Money Saving Expert shared his advice on how to get a refund … Tui customers previously had to phone to claim a cash refund, with many reporting that it was impossible to get through. I guess a bit annoying if you did want to rebook as you'll lose your 20% … Overall, very happy with their service - albeit I know they … Passengers hoping to amend their booking online do not need to wait for their refund code, but can do so immediately here - with their 20 per cent booking incentive ready and waiting. HOW CAN I SPEAK TO A MEMBER OF THE TEAM? The key thing to note is that the form can only be used once you have received your emailed refund rredit from TUI. Phone lines are open Monday to Friday from 9am to 7pm, and refund codes must be provided by the customer. Source: Read Full Article. Refund Request Form . You can use your refund credit note and booking incentive to book any holiday that’s currently on sale. You have until 30 April 2021 to request a refund. What are the Tier 3 rules as London faces new restrictions? In order to do so, you fill out a refund request form online after having received your refund credit code. Once you have received your refund credit code from Tui, you can use its refund request form to apply for a cash refund. They will now be able to apply for a cash refund through an online form. Will I get a refund of my APD? We're delighted to have recently launched our summer 2022 cruise holiday. If you don't have this email you won't be able to fill out the refund request form. “It’s a subtle bit of behavioural economics pushing people to take the voucher and make them jump through hoops to get an actual cash refund,” said savings expert Martin Lewis on BBC Radio 5. However, the website warns: “call waiting times are considerably longer than usual”. The company has said it could take up to four weeks to process the refund. You can find our Community Guidelines in full here. You can access TUI’s refund request form HERE. His advice to passengers is to consider whether they can accept a credit refund, as this is likely to save them a lot of hassle. For web customers their refund will be processed back to your original payment method which may mean multiple payments and for retail customers, TUI will contact you to arrange the … However, some TUI customers have been struggling with TUI's refund process, and now Money Saving Expert Martin Lewis has stepped in. The UK's biggest tour operator has been criticised … We're delighted to have recently launched our summer 2022 cruise holiday. Are you sure you want to delete this comment? MARTIN LEWIS is the go-to source for many Britons when it comes to money worries. Unfortunately, we can’t process your form if you have not entered your Refund Credit code details. Flights: Latest BA, easyJet, TUI, Ryanair & Jet2 updates following travel corridor change FLIGHTS have been thrown into a state of disarray amid the COVID-19 pandemic. June 11 given worldwide Travel rules get your cash refund. also be settled using the code email wo! 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